HR Operations Specialist
Job ID: 502616 Posted 16 hours ago
West Palm Beach, FL
Contract
3rd Party Applications
Job Details
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IDR is seeking a HR Operations Specialist to join one of our top clients for an opportunity in West Palm Beach, FL. In this role, you will support U.S. HR Operations by processing high-volume HR transactions and resolving employee inquiries using Workday and a case management platform. This is a hands-on position within a large, fast-paced organization (example industry: financial services) focused on delivering accurate, timely, and customer-centered HR operational support.
Position Overview for the HR Operations Specialist:
- Execute high-volume Tier 1 Workday Core HCM transactions supporting employee lifecycle activities (data updates, job/organization changes, and related processes)
- Manage and resolve Tier 2/Tier 3 HR cases, including researching issues, coordinating with partners, and driving timely resolution
- Perform quality checks to ensure data accuracy, policy compliance, and successful completion of HR business processes
- Partner cross-functionally with Compensation, Benefits, Payroll, HR Technology, and HR Business Partners to investigate exceptions and complex issues
- Contribute to operational excellence through process improvements, documentation/knowledge articles, and participation in UAT and system enhancements
Requirements for the HR Operations Specialist:
- 5+ years of progressive HR Operations experience supporting employee lifecycle processes
- Hands-on experience processing HR transactions in Workday Core HCM
- Experience managing employee cases using ServiceNow HR Service Delivery (HRSD) or a comparable HR case management platform
- Strong attention to detail with the ability to validate transactions and maintain data integrity across HR systems
- Proven ability to independently manage complex cases requiring research, analysis, stakeholder coordination, and clear employee communication
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.