WOD Operations Analyst
Job ID: 502955 Posted 1 day ago
Boston, MA
Contract
Human Resources
$40 - $50 / hour
Job Details
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IDR is seeking a WOD Operations Analyst to join one of our top clients for an opportunity in Boston, MA. This role supports workforce management systems within a dynamic healthcare environment, focusing on system configuration, issue resolution, and end user support to enhance operational efficiency.
Position Overview for the WOD Operations Analyst:
- Provide support for workforce management systems, particularly UKG/Kronos, within a healthcare setting.
- Participate in system configuration, testing, and troubleshooting efforts.
- Collaborate with cross-functional teams including HRIS, IT, and Workforce to ensure system stability and security.
- Manage system issues, enhancements, and projects to optimize workforce operations.
- Offer end-user support through tickets, outreach, and system documentation.
Requirements for the WOD Operations Analyst:
- Bachelor’s degree or equivalent experience required
- Five plus (3+) years of workforce management system support experience, preferably healthcare
- UKG/Kronos experience required
- Knowledge of UKG/Kronos modules, system configuration, and architecture skills
- Proven project management and problem-solving skills
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.