Java Application Support Engineer
Job ID: 502700 Posted 1 day ago
Indianapolis, IN
Contract
Development and Architecture
$75 - $80/hr
Job Details
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IDR is seeking a Java Application Support Engineer to join one of our top clients for an opportunity in Indianapolis, IN. In this role, you will provide hands-on L2 application and production support for enterprise applications, partnering closely with technical teams and client stakeholders to ensure stable day-to-day operations. This is an excellent opportunity to contribute within a large, complex environment where strong troubleshooting and ITSM process expertise are highly valued.
Position Overview for the Java Application Support Engineer:
- Provide hands-on L2 production support for enterprise Java and AngularJS applications during U.S. business hours
- Troubleshoot incidents, perform root-cause analysis, and coordinate technical fixes through resolution
- Use ServiceNow to manage ticket intake, prioritization, escalation, and ITSM workflows
- Partner with development and infrastructure teams to resolve complex production issues and improve application stability
- Communicate clearly with client stakeholders and support a hybrid onsite schedule (approximately 30–50%)
Requirements for the Java Application Support Engineer:
- Advanced L2 application/production support experience for enterprise applications
- Advanced Java engineering experience with strong troubleshooting skills
- Advanced AngularJS experience supporting production systems
- Advanced ServiceNow experience, including ITSM ticketing and workflow usage
- Strong ITSM process knowledge, including incident and problem management with client-facing communication skills
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.