Application Support Engineer

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IDR is seeking an Application Support Engineer to join one of our top clients for a hybrid opportunity in Atlanta, GA. This role is pivotal for providing advanced technical support and managing complex IT systems. The organization is committed to delivering reliable IT solutions that support infrastructure and operations.

Position Overview for the Application Support Engineer:

• Provides management information system user support via phone and onsite visits
• Troubleshoots end-user problems and analyzes software issues
• Designs and supports software modifications to meet user needs
• Develops and conducts training programs for software and hardware users
• Serves as a lead or trainer for support staff when needed

Requirements for the Application Support Engineer:

• High school diploma or GED required
• 2+ years of education or experience in information security, data privacy, system/network support, or application development
• Minimum of 5 years of experience supporting third-party applications, with hands-on experience in application deployment, debugging, and troubleshooting
• Strong experience with Java-based web applications and application configuration
• Proficiency in scripting, SQL query writing, and working with Oracle databases

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.

  IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

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