Application Support Engineer
Job ID: 501231 Posted 1 day ago
Atlanta, Georgia
Contract
End User Support / Helpdesk
$53.75/hour MAX
Job Details
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IDR is seeking an Application Support Engineer to join one of our top clients for a hybrid opportunity in Atlanta, GA. This role is pivotal for providing advanced technical support and managing complex IT systems. The organization is committed to delivering reliable IT solutions that support infrastructure and operations.
Position Overview for the Application Support Engineer:
- Provides management information system user support via phone and onsite visits
- Troubleshoots end-user problems and analyzes software issues
- Designs and supports software modifications to meet user needs
- Develops and conducts training programs for software and hardware users
- Serves as a lead or trainer for support staff when needed
Requirements for the Application Support Engineer:
- High school diploma or GED required
- 2+ years of education or experience in information security, data privacy, system/network support, or application development
- Minimum of 5 years of experience supporting third-party applications, with hands-on experience in application deployment, debugging, and troubleshooting
- Strong experience with Java-based web applications and application configuration
- Proficiency in scripting, SQL query writing, and working with Oracle databases
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.