Salesforce Administrator
Job ID: 500289 Posted 19 hours ago
Nashville, Tennessee
Contract to Hire
End User Support / Helpdesk
Job Details
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IDR is seeking a Salesforce Administrator to join one of our top clients for a remote opportunity local to Nashville,TN. This role involves supporting and maintaining a Salesforce-based application used by the City of Nashville, focusing on day-to-day application administration, troubleshooting, and system optimization. The organization operates within the public service sector, emphasizing collaboration and technical support to enhance city services.
Position Overview for the Salesforce Administrator:
- Manage daily enterprise application functionality, including user accounts, system configuration, and feature management for supported systems.
- Troubleshoot and resolve application issues, ensuring system stability and optimal performance.
- Support data management tasks such as data backups, purging, and report distribution.
- Assist with testing new features, developing test plans, and troubleshooting functionality.
- Collaborate closely with internal teams to support project implementations and system improvements.
Requirements for the Salesforce Administrator:
- 2-4 years of basic troubleshooting experience.
- 1–3 years of application support or system admin experience.
- Experience troubleshooting software issues.
- Experience working directly with users to resolve problems and answer questions.
- Ability to manage user accounts, access, and permissions effectively.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.