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IT Support Specialist

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IDR is seeking an IT Support Specialist to join one of our top clients in Nashville, TN. This role is perfect for individuals who thrive in a dynamic environment and are eager to provide exceptional technical support within a collaborative team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Support Specialist:

• Deliver comprehensive technical support across the organization, addressing software and network issues both on-site and remotely.

• Conduct hardware and software upgrades to ensure optimal performance of computer systems.

• Manage and troubleshoot networked printers and other peripheral devices.

• Provide support for a variety of applications, including Microsoft 365 and cloud-based storage solutions.

• Engage in additional tasks as required to support our client's team.

Required Skills for IT Support Specialist:

• Proven experience in a technology support role, with a strong understanding of Microsoft 365 Enterprise applications.

• Ability to interpret and apply technical instructions to resolve issues efficiently.

• Familiarity with Microsoft Azure Active Directory and related services.

• Preferred certifications include A+, Net+, Sec+, and Microsoft AZ-900 or AZ-104.

What's in it for you?

Why IDR?

#LI-Onsite

  IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

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