IT Support Specialist

Job ID: 500102    Posted 21 hours ago

Nashville, Tennessee

Contract

End User Support / Helpdesk

Job Details

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IDR is seeking an IT Support Specialist to join one of our top clients in Nashville, TN. This role is perfect for individuals who thrive in a dynamic environment and are eager to provide exceptional technical support within a collaborative team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Support Specialist:

• Deliver comprehensive technical support across the organization, addressing software and network issues both on-site and remotely.

• Conduct hardware and software upgrades to ensure optimal performance of computer systems.

• Manage and troubleshoot networked printers and other peripheral devices.

• Provide support for a variety of applications, including Microsoft 365 and cloud-based storage solutions.

• Engage in additional tasks as required to support our client's team.

Required Skills for IT Support Specialist:

• Proven experience in a technology support role, with a strong understanding of Microsoft 365 Enterprise applications.

• Ability to interpret and apply technical instructions to resolve issues efficiently.

• Familiarity with Microsoft Azure Active Directory and related services.

• Preferred certifications include A+, Net+, Sec+, and Microsoft AZ-900 or AZ-104.

What's in it for you?

  • Competitive compensation package

  • Full Benefits; Medical, Vision, Dental, and more!

  • Opportunity to get in with an industry leading organization

  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
    Employee Stock Ownership Program

  • Medical, Dental, Vision, and Life Insurance

  • ClearlyRated's Best of Staffing®

  • Client and Talent Award winner 12 years in a row

#LI-Onsite

  IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

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Why Us?

IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.

About Us

IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.