Senior Network Engineer – Retail Voice & Wireless Escalation
Job ID: 497481 Posted 5 days ago
Brentwood, Tennessee
Contract
Network Engineering
Job Details
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IDR is seeking a Senior Network Engineer – Retail Voice & Wireless Escalation to join one of our top clients for an opportunity in Brentwood, TN. This role is central to supporting enterprise retail networks, focusing on voice and wireless infrastructure to ensure seamless real-time communication across multiple locations. The organization operates within the retail industry, emphasizing reliable network performance and operational excellence.
Position Overview for the Senior Network Engineer – Retail Voice & Wireless Escalation:
- Serve as the primary escalation point for retail store voice and wireless performance issues.
- Lead troubleshooting efforts across wireless, switching, and SD-WAN layers to quickly identify root causes.
- Analyze end-to-end traffic flow from MPOS devices through store LAN and WAN infrastructure.
- Support voice-over-WiFi performance and optimize QoS settings for voice stability.
- Collaborate with retail deployment partners and cross-functional teams to improve network performance.
Requirements for the Senior Network Engineer – Retail Voice & Wireless Escalation:
- 5+ years of enterprise network engineering experience.
- Strong understanding of TCP/IP, OSI model, and enterprise routing concepts.
- Experience with BGP and OSPF fundamentals.
- Advanced troubleshooting experience in Aruba wireless environments.
- Hands-on experience with Ekahau for wireless surveys and validation.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.