Senior Voice Engineer

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IDR is seeking a Senior Voice Engineer to join one of our top clients for an opportunity in Macon, GA. This role involves supporting and maintaining enterprise telecommunications infrastructure within a healthcare environment. The company specializes in health services, providing innovative communication solutions to facilitate seamless patient and staff interactions.

Position Overview for the Senior Voice Engineer:

• Responsible for supporting the installation, configuration, and maintenance of Cisco Unified Collaboration systems including Cisco Call Manager and Unity voicemail.
• Conduct capacity planning, system testing, and troubleshooting of VoIP, video conferencing, and related systems.
• Assist with telecom infrastructure administration and provide technical support for enterprise communication initiatives.
• Ensure system redundancy, backups, disaster recovery, and system upgrades are properly executed.
• Collaborate with on-site teams at multiple Atlanta hospital locations for daily operations and system support.

Requirements for the Senior Voice Engineer:

• Minimum of three years of hands-on experience with Cisco Call Manager and associated voice/video equipment.
• Proven experience in implementing, configuring, and maintaining telecommunications infrastructure.
• Knowledge of VoIP systems, video conferencing, and related software.
• Ability to work on-site at two main Atlanta locations, Monday through Friday.
• Strong troubleshooting and capacity planning skills in a healthcare environment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite   IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

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