Admissions Specialist

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IDR is seeking a dynamic and dedicated Admissions Specialist to join one of our top clients in Englewood, CO. This role is perfect for a detail-oriented professional with excellent customer service skills and a passion for healthcare. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Disclaimer: Must be local to Denver, CO

Position Overview/Responsibilities for the Admissions Specialist:

– Provide Contact Center-based support via phone, email, fax, and web to facilitate placement requests for patients choosing our client's dialysis services
– Utilize tools and resources associated with our client's Guest Services to facilitate patient placement
– Contribute to the knowledge databases of our client's Guest Services
– Adhere to and contribute process improvement ideas to the team
– Build and establish strong relationships with hospitals through excellent service delivery

Required Skills for Admissions Specialist:

– Ability and willingness to learn required programs
– Excellent time management and prioritization skills
– Ability to provide excellent customer service and build rapport with clients and teammates
– Excellent customer relationship and inter-company network building skills
– Ability to empathize with patients, their family members, caregivers, customers, and teammates under stressful circumstances while remaining focused on business goals
– Attention to detail and relentless follow-through
– Receptiveness to constructive feedback and development

What’s in it for you?

– Competitive compensation package
– Full Benefits; Medical, Vision, Dental, and more!
– Opportunity to get in with an industry-leading organization
– Close-knit and team-oriented culture

Why IDR?

– 25+ Years of Proven Industry Experience in 4 major markets
– Employee Stock Ownership Program
– Medical, Dental, Vision, and Life Insurance
– ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
 #LI-Hybrid

Compensation: $20.75/hr 

  IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

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