Salesforce Administrator

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IDR is seeking a Salesforce Administrator to join one of our top clients for an opportunity in Memphis, TN. This organization is an industry leader in the non-profit space (household name). The role involves managing and supporting multiple Salesforce applications with an emphasis on security and user management.

Position Overview for the Salesforce Administrator:

• Provide administration support across various Salesforce clouds including Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud.
• Focus on implementing and managing the Salesforce Security Center and Event Monitoring applications to enhance organizational security posture.
• Manage identity and access via integration with Okta, ensuring secure authentication and user provisioning.
• Customize and build Salesforce objects, workflows, reports, and dashboards, and support integration with external platforms.
• Maintain data quality through audits, deduplication, security reviews, and manage user profiles, licenses, and permissions.

Requirements for the Salesforce Administrator:

• 3–5 years of hands-on Salesforce administration experience across multiple Salesforce products.
• Preferred experience with Salesforce Security Center, Event Monitoring, Data Cloud, Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with integrating Salesforce with Okta for Identity & Access Management.
• Ability to support system testing, deployment, and documentation in accordance with governance policies.
• Strong troubleshooting skills to resolve end-user issues and provide ongoing support via Jira.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

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