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IDR is seeking a Director Enterprise Systems and Services to join one of our top clients for an opportunity in Dallas, TX. This leader will provide strategic and operational oversight for enterprise platforms, infrastructure services, and technology operations in a highly regulated, 24/7 environment. You’ll partner with senior stakeholders to improve reliability, drive modernization initiatives, and strengthen service delivery across a large-scale organization in the healthcare/academic space.
Position Overview for the Director Enterprise Systems and Services:
- Lead enterprise service delivery, including incident management, escalations, and operational reliability for mission-critical systems
- Drive infrastructure/platform modernization initiatives (including cloud and emerging technology evaluation) aligned to business priorities
- Provide governance for project portfolio execution, prioritization, and cross-functional delivery across multiple technology teams
- Establish and enforce technology standards, policies, procedures, and continuous improvement practices (including root-cause analysis)
- Own budget planning, forecasting, and capital planning in partnership with leadership and key stakeholders
Requirements for the Director Enterprise Systems and Services:
- 3+ years of Director-level leadership experience in enterprise infrastructure, enterprise systems, platform services, or technology operations
- Experience leading large, complex environments with high availability expectations (e.g., thousands of servers and tens of thousands of users)
- Demonstrated success managing multiple teams and/or senior leaders while influencing outcomes across cross-functional stakeholders
- Strong executive presence with proven ability to communicate effectively with senior leadership and drive alignment
- Experience delivering transformation initiatives (modernization, cloud strategy, lifecycle planning) in a regulated or mission-critical industry
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Hybrid
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

