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IDR is seeking a Network Engineer to join one of our top clients for an opportunity in Charlotte, North Carolina. In this role, you’ll provide hands-on support for a Cisco-based network environment in a customer setting, helping maintain stable and secure connectivity for day-to-day operations. This is a great opportunity to work with an established organization and contribute to critical infrastructure support in a hybrid environment.
Position Overview for the Network Engineer:
- Provide day-to-day network support, including troubleshooting, incident response, and service restoration
- Configure, support, and maintain Cisco switching and routing equipment in a production environment
- Assist with network changes and implementation activities while following standard change control processes
- Document configurations, troubleshooting steps, and work performed to support operational consistency
- Collaborate with cross-functional teams and escalate complex issues as needed to maintain network stability
Requirements for the Network Engineer:
- CCNA-level knowledge with hands-on Cisco switching and routing experience in a production environment
- Experience troubleshooting VLANs, trunk ports, and inter-VLAN connectivity in enterprise networks
- Strong incident troubleshooting skills, including isolating issues across switching, routing, and IP configuration
- Ability to work in a hybrid environment with onsite presence multiple days per week
- Strong documentation skills and experience working within structured operational processes (ticketing/change control)
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.
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IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com