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IDR is seeking a OCM Training Specialist – Integrated Eligibility to join one of our top clients for an opportunity in Jackson, Mississippi. In this role, you will deliver engaging, instructor-led training to support end-user adoption during a large-scale integrated eligibility system implementation. You’ll partner with project leadership and program teams to ensure training is consistent, effective, and aligned to Health & Human Services business processes.
Position Overview for the OCM Training Specialist – Integrated Eligibility:
- Deliver instructor-led, in-person training sessions for state agency end users and stakeholders
- Learn the integrated eligibility system and associated business processes to effectively teach established curriculum
- Facilitate training related to integrated eligibility and Health & Human Services/public benefits programs
- Lead classroom discussions, address participant questions, and reinforce understanding of system functionality and program concepts
- Collaborate with OCM, training, functional, and program teams to support a successful rollout and user adoption
Requirements for the OCM Training Specialist – Integrated Eligibility:
- 3+ years of professional experience delivering instructor-led training, classroom training, or client-facing facilitated sessions
- Experience or knowledge in Integrated Eligibility, Health & Human Services, or public benefits programs
- Familiarity with one or more program areas such as SNAP, TANF, Child Care programs, or Appeals & Hearings
- Working understanding of Organizational Change Management (OCM) concepts related to training, adoption, and change support
- Strong presentation, communication, and group facilitation skills with the ability to explain complex topics to varied audiences
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com