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IDR is seeking a Associate Data Analyst (ECaTs) to join one of our top clients for a remote opportunity. In this role, you’ll support an emergency communications analytics platform by assisting with customer onboarding, system configuration, and user access provisioning. You’ll collaborate with cross-functional teams to ensure customers have accurate access to reporting, dashboards, and related tools while helping drive smooth deployments and migrations.
Position Overview for the Associate Data Analyst (ECaTs):
- Support customer onboarding activities and assist with new deployments and migrations
- Configure and maintain customer/agency records, portal information, and system settings
- Provision and manage user accounts, roles, and customer access
- Establish and maintain system mappings to support accurate reporting and analytics
- Partner with Customer Success, Implementation, and Product teams to troubleshoot access and configuration needs
Requirements for the Associate Data Analyst (ECaTs):
- Experience with customer onboarding, system configuration, or user provisioning/account administration
- Strong attention to detail and ability to maintain accurate records in business or technical systems
- Comfort working in web-based portals and learning new software tools and processes
- Strong communication skills and ability to collaborate effectively with internal teams and customers
- Familiarity with analytics tools, dashboards, reporting platforms, or public safety/emergency communications systems (preferred)
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Remote IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com