Site Reliability Engineer
Job ID: 503327 Posted 17 hours ago
San Francisco, California
Contract
Development and Architecture
$50-$56/hr W2
Job Details
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IDR is seeking a Site Reliability Engineer to join one of our top clients for a remote opportunity. This role is ideal for individuals passionate about ensuring the reliability and performance of critical infrastructure within a cloud-based environment. The company specializes in building next-generation identity security platforms for the multi-cloud era, offering innovative solutions to its clients.
Position Overview for the Site Reliability Engineer:
- Responsible for deploying software for Cloud Prem and SaaS customers.
- Respond to, diagnose, and resolve system incidents to minimize downtime and impact.
- Collaborate with engineering teams to identify root causes and implement effective resolutions.
- Monitor and maintain the health and performance of infrastructure and services.
- Develop automation scripts and solutions to streamline operational tasks.
- Participate in on-call rotations and provide tier 2/3 technical support.
- Work closely with customer technical teams to troubleshoot deployment, configuration, and integration challenges.
- Create and maintain technical documentation, run-books, and troubleshooting guides.
- Escalate customer feedback and feature requests to relevant teams.
- Track support metrics to identify trends and areas for improvement.
Requirements for the Site Reliability Engineer:
- BS degree in Computer Science or related field.
- 3+ years of experience in Site Reliability Engineering.
- Ability to articulate Python code quickly.
- 2+ years’ experience working with cloud platform and cloud automation tools, especially in AWS.
- Strong experience with Kubernetes, Helm, Linux, AWS networking (VPC), and Terraform.
- Experience with the GitOps deployment model.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.