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IDR is seeking a Patient Access Associate III to join one of our top clients for an opportunity in Fairfax, VA. This role involves supporting the day-to-day operations of a healthcare facility's patient access department, ensuring efficient scheduling and patient service delivery. The position offers a chance to contribute to a busy, high-volume clinic environment within a leading organization committed to healthcare excellence.
Position Overview for the Patient Access Associate III:
- Assist patient access leadership in promoting effective and efficient department operations.
- Serve as a leader to front line staff, supporting daily functions and ensuring smooth workflow.
- Manage complex appointment scheduling using the NICE computer-based system, including EPIC and Teams.
- Support high-risk pregnancy clinics with high-volume and high-risk scheduling needs.
- Play a key role in achieving revenue cycle goals through excellent patient service and operational efficiency.
Requirements for the Patient Access Associate III:
- At least two years of patient access experience supporting departmental operations.
- Proven experience with complex, high-volume scheduling in a healthcare setting.
- Proficiency with Epic, NICE scheduling, and Microsoft Teams systems.
- Demonstrated ability supporting Patient Access leadership and guiding front-line staff.
- Strong problem-solving and communication skills, with examples of resolving complex scheduling issues.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.