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IDR is seeking a Claims Authorization Specialist to join one of our top clients for a hybrid opportunity in Lehi, Utah. This role supports the Claims Operations team by managing claim adjudication processes, ensuring proper validation of coverage, and communicating outcomes effectively. The organization is a leader in the insurance and claims management industry, dedicated to providing exceptional service and support to its clients.
Position Overview for the Claims Authorization Specialist:
- Respond to a high volume of claim authorization requests professionally and efficiently.
- Analyze claims to determine eligibility by evaluating diagnosis, product details, and contractual terms.
- Interpret and evaluate contract language to qualify claims for coverage.
- Process cash-settlement offers and coordinate contractor dispatch requests.
- Provide subject matter expertise and escalation support to contact center teams.
Requirements for the Claims Authorization Specialist:
- High school diploma or equivalent
- 2+ years of experience in claims authorization or in a contact center environment
- Proficiency in Microsoft applications (Excel, PowerPoint and Word)
- Ability to interpret and evaluate contract language
- Strong communication and analytical skills
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row