Senior ServiceNow Developer

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IDR is seeking a Senior ServiceNow Developer to join one of our top clients for an opportunity in Brentwood, TN. This role involves leading platform modernization efforts, supporting migrations, and redesigning workflows within a dynamic IT environment. The client is a prominent organization in the technology and services industry, focused on optimizing their ServiceNow platform and processes.

Position Overview for the Senior ServiceNow Developer:

• Lead ServiceNow workflow redesign and platform modernization.
• Support migration to the latest ServiceNow release, including testing, remediation, deployment, and stabilization.
• Develop and configure solutions across ITSM, ITOM, CMDB, and related modules.
• Build workflows, catalog items, forms, approvals, and automation using Flow Designer, Business Rules, Script Includes, Client Scripts, UI Policies, and ACLs.
• Develop integrations using REST/SOAP, IntegrationHub, MID Server, and data imports.
• Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
• Maintain platform governance, code quality, release management, and development best practices.
• Develop dashboards, reports, documentation, and testing materials.
• Evaluate and implement ServiceNow AI capabilities, including Now Assist.

Requirements for the Senior ServiceNow Developer:

• 5+ years of enterprise ServiceNow development experience.
• Experience with recent ServiceNow releases and platform modernization.
• Hands-on experience redesigning workflows, automations, catalog items, and integrations.
• Experience with ServiceNow upgrades, migrations, or major version transitions.
• Strong JavaScript, Flow Designer, Business Rules, Script Includes, Glide APIs, Client Scripts, UI Policies, and ACLs experience.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid   IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

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