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IDR is seeking an Epic Hospital Billing Specialist to join one of our top clients for an opportunity in New York, NY. This role is ideal for a healthcare revenue cycle professional with expertise in hospital billing and strong Epic Resolute Hospital Billing experience. The position focuses on operational support, troubleshooting, and training during the go-live and hypercare phases of a healthcare IT implementation.
Position Overview for the Epic Hospital Billing Specialist:
- Support operational staff by troubleshooting complex claims, denials, and payment posting issues in real time.
- Provide coaching to end users on correct workflows and escalate system issues to technical teams.
- Serve as a front-line billing expert during the go-live and hypercare periods.
- Utilize practical back-end billing experience and deep knowledge of Epic Resolute Hospital Billing.
- Assist in ensuring smooth revenue cycle operations and system performance post-launch.
Requirements for the Epic Hospital Billing Specialist:
- 5+ years of hands-on, back-end hospital billing revenue cycle experience across claims, denials, and payment posting.
- Epic HB certification OR deep working proficiency in Resolute Hospital Billing.
- Experience with Epic claim edits, workqueues, charge review, denial management, and remittance/payment posting.
- Ability to research and resolve complex claims, including split claims, COB, timely filing, and contractual variances.
- Working knowledge of payer billing requirements, EDI transactions (837/835/277), and clearinghouse rejections.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

