Copilot Administrator
Job ID: 503214 Posted 1 day ago
Austin, TX
Contract
3rd Party Applications
$80/hr
Job Details
To Apply for this Job Click Here
Copilot Platform Administration
- Administer and support Microsoft 365 Copilot and related AI services
- Manage licensing, configuration, feature enablement, and service health
- Evaluate and help implement new Copilot capabilities and releases
- Maintain operational documentation, standards, and procedures
- Manage credit allocations, controls, and monitoring
Level 3 Support / Troubleshooting
- Act as the escalation point for complex Copilot incidents and problems
- Troubleshoot issues involving:
- Microsoft Graph grounding
- SharePoint and Teams integrations
- Permissions and data access
- Agent functionality
- Connectors and integration failures
- Credit controls and monitoring
- Coordinate Microsoft support escalations and lead root-cause analysis
- Provide advanced solutioning to enable Copilot agent use cases
AI Governance & Service Management
- Participate in AI governance activities, capability reviews, and release readiness
- Support pilots, production releases, and lifecycle management
- Identify operational risks, dependencies, and support requirements
Identity & Integration Support
- Partner with IAM/Security/Architecture on access controls and integrations
- Support connectivity across Microsoft Graph, SharePoint, Power BI, Power Platform, and Copilot Studio
- Validate connector configurations and enterprise integrations
Analytics & Adoption
- Monitor performance, adoption, and utilization metrics
- Support executive reporting and AI value realization initiatives
- Build/maintain dashboards and service health reporting
Required Qualifications
- 5+ years supporting Microsoft 365 in a large enterprise environment (advanced administration, engineering, and/or Level 3 support)
- 2+ years hands-on with one or more of: cloud automation, Copilot/AI services, Power Platform, or enterprise integrations
- Strong working knowledge of:
- Microsoft 365 Copilot
- SharePoint Online
- Microsoft Teams
- Microsoft Graph
- Microsoft Entra ID
- Power Platform
- Copilot Studio / Copilot Chat
- Experience with ITIL-based service management practices
- Strong troubleshooting skills across identity, permissions, and cloud service integrations
Preferred Qualifications
- Microsoft 365 Enterprise Administration experience
- Copilot Studio and/or AI agent implementation experience
- Microsoft Graph integration experience
- Power Platform administration experience
- ITIL certification
- Microsoft Copilot / AI-related certifications
- Experience with Azure Foundry
Equal Opportunity
We are an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.
#LI-hybrid
To Apply for this Job Click Here
I want more jobs like this in my inbox.
Share This Job
Similar Jobs
New York, NY
Contract
3rd Party Applications
$80 - $88/hr
Louisville, Kentucky
Contract
3rd Party Applications
$30/hr - $40/hr
Lawrenceville, Georgia
Contract
3rd Party Applications
$75 - $84/hr
Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.