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IDR is seeking a HR Advisor to join one of our top clients for an opportunity in Boston, MA. This role offers a chance to work within a dynamic and customer-focused Human Resources team, supporting employee inquiries and HR processes. The organization is committed to providing excellent service and continuously improving HR operations.
Position Overview for the HR Advisor:
- Serve as the primary contact for employees, managers, and HR regarding benefits, policies, and HR programs.
- Provide exceptional customer service through telephone and email, ensuring timely and accurate responses.
- Support HR transactions related to employee lifecycle events, data changes, and policy clarifications.
- Maintain accurate employee records and assist with administrative tasks.
- Collaborate with cross-functional teams to analyze data and enhance self-service capabilities and operational efficiency.
Requirements for the HR Advisor:
- Experience with PeopleSoft and/or Workday.
- 3–7 years of relevant experience.
- Proficiency with HR systems.
- Strong customer service skills.
- Analytical skills required to resolve problems of a routine to moderately complex nature, demonstrating effective communication, empathy, accuracy, and multi-tasking abilities. Bilingual communication skills a plus.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.