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IDR is seeking a Workstation Technician. The role is based in Jacksonville, FL, at 4500 San Pablo Road. This is a 6-month contract position that involves performing break/fix operations, PC and printer refresh, and troubleshooting within a hospital environment. The position combines hands-on technical work with collaboration to ensure timely support for hardware and software issues, using tools such as ServiceNow, and requires excellent communication skills.
Position Overview for the Workstation Technician:
- Perform break/fix operations, including troubleshooting technical issues related to computers and printers.
- Conduct PC and printer refresh procedures, supporting hardware updates and replacements.
- Support and troubleshoot hardware and software issues for hospital-based systems.
- Assist with configuration and installation of operating systems and software applications.
- Collaborate with team members and communicate effectively with hospital staff regarding technical support.
Requirements for the Workstation Technician:
- Associates degree in Computers, Technology, Electronics, or related field, or two years of Technical School training in the same areas.
- 2+ years of customer service experience supporting computers.
- Knowledge of Operating Systems, configuration, hardware setup, and software installation.
- 2+ years of experience in PC and printer refresh, with basic troubleshooting skills.
- Ability to lift 75 pounds and distinguish colors.
What’s in it for you?
- Engage in a critical backfill for urgent hospital support operations.
- Work schedule from 08:30 to 17:00, Monday through Friday, with potential flexible hours based on business needs.
- Opportunity to gain experience supporting healthcare operational technology.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated’s Best of Staffing® Client and Talent Award winner 13 years in a row.
#LI-Onsite
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com