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IDR is seeking a M365 Systems Analyst to join one of our top clients for an on-site opportunity in Austin, TX. This role involves providing technical support and administration for Microsoft 365 services within a large organization, ensuring optimal performance, security, and compliance. The company specializes in a regulated industry, focusing on delivering seamless collaboration and communication solutions to its users.
Position Overview for the M365 Systems Analyst:
- Provide technical assistance for Microsoft 365 services such as Exchange, OneDrive, Purview, Viva, and Loop.
- Support user connectivity, troubleshoot performance issues, and manage security and compliance settings.
- Proactively monitor system health, document configurations, and maintain high availability.
- Collaborate with business units to gather requirements and implement productivity solutions.
- Assist in planning and executing IT projects related to Microsoft 365.
Requirements for the M365 Systems Analyst:
- 7+ years of experience administering M365 environments in a large organization.
- 7+ years of experience with Microsoft 365 tools including Power Automate, Power Apps, Teams, and OneDrive.
- Proven experience implementing governance and compliance policies in a regulated environment.
- Strong troubleshooting, communication, problem-solving, and security best practices knowledge.
- Ability to create technical documentation and deliver user training.
What's in it for you?
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.