To Apply for this Job Click Here
IDR is seeking a Telecommunications Support Technician for a full-time, on-site contract role based in Rochester, MN. The position involves supporting communication device operations at Mayo Clinic, working closely with clinical, operational, and IT staff to maintain and troubleshoot communication systems. This role combines hands-on technical support with collaboration within a team environment, utilizing tools such as Microsoft Office applications and asset tracking systems.
Position Overview for the Telecommunications Support Technician:
- Support communication device operations and troubleshoot hardware issues across Mayo Clinic facilities.
- Manage inventory, perform routine maintenance, and coordinate the resolution of technical issues.
- Collaborate with internal teams and stakeholders to ensure operational excellence.
- Maintain accurate records related to asset management and technical support activities.
- Work closely with clinical and operational staff to support communication technologies.
Requirements for the Telecommunications Support Technician:
- High School diploma/GED with two (2) years of experience in telecommunications, technology support, inventory management, logistics, or related fields.
- Strong organizational, customer service, communication, and problem-solving skills.
- Experience using Microsoft Office applications and asset tracking or inventory management systems.
- Ability to work effectively in a team while independently managing responsibilities.
- Basic troubleshooting, hardware support, and minor device repair skills.
What’s in it for you?
- Opportunity to work fully onsite at a leading healthcare institution.
- Engage in a supporting role within a well-established organization with a collaborative team.
- Fast-paced work environment with potential for project involvement and operational support.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 13 years in a row.
#LI-Onsite
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com