Senior Business Process Analyst
Job ID: 502908 Posted 3 days ago
Plano, Texas
Contract to Hire
Business Analysis
$55 - $67/hr
Job Details
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IDR is seeking a Senior Business Process Analyst to join one of our top clients for a hybrid opportunity in Plano, TX. This role supports the company’s professional services division, focusing on process documentation, analysis, and continuous improvement within North America. It is an exciting opportunity to work in a dynamic environment, partnering closely with business leaders to optimize processes and streamline delivery.
Position Overview for the Senior Business Analyst:
- Partner directly with the North America lead and the incumbent Senior Business Analyst on process analysis, documentation, and transformation activities.
- Conduct stakeholder interviews and working sessions to document how Professional Services work is currently performed across various departments.
- Gather and review existing process documentation, SOPs, work instructions, and supporting materials.
- Produce comprehensive process documentation packs, including interface specifications, SIPOC, BPMN swimlane models, and procedures.
- Author, validate, and publish standard operating procedures to ensure they are current and reflect actual practices.
Requirements for the Senior Business Analyst:
- 5+ years of experience as a Business Analyst, Senior Business Analyst, or Business Process Analyst.
- Strong experience documenting current-state processes and gathering business requirements across multiple stakeholders.
- Practical BPMN 2.0 modeling experience, including swimlane models with gateways and cross-actor handoffs.
- Experience authoring standard operating procedures, work instructions, or operational documentation.
- Demonstrated ability to facilitate stakeholder interviews, workshops, and process discovery sessions.
What’s in it for you?
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets.
- Employee Stock Ownership Program.
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance.
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.