Salesforce Business Analyst

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IDR is seeking a Salesforce Business Analyst to join one of our top clients for a remote opportunity.
This role involves acting as a strategic liaison between business stakeholders and the Salesforce technical delivery team, with a focus on optimizing Salesforce platforms to meet organizational goals. The position requires deep understanding of business processes, elicitation and documentation of requirements, and translating these into actionable specifications to support continuous improvement initiatives.

Position Overview for the Salesforce Business Analyst:

• Serve as a key connector between business teams and technical developers to ensure Salesforce solutions align with strategic goals.
• Gather and analyze business requirements, facilitating Agile/Scrum delivery processes.
• Design and document solutions that optimize Salesforce functionalities and support enterprise-wide initiatives.
• Conduct quality assurance testing and support user training and documentation efforts.
• Drive process improvements and collaborate with multiple stakeholders in a fast-paced environment.

Requirements for the Salesforce Business Analyst:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or equivalent experience.
• Minimum of 3–5 years of experience in an IT Business Analyst, Systems Analyst, or closely related role.
• 2+ years of direct experience working on the Salesforce platform (understanding of standard objects, custom objects, flows, validation rules, and security controls).
• Salesforce Certified Business Analyst and/or Salesforce Certified Administrator strongly preferred.
• Strong experience working within Agile/Scrum software development frameworks.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row
• pay transparency: 39-40/hr W2
• #LI-Remote
   

  IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

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