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IDR is seeking a HR Advisor to join one of our top clients for an opportunity in Boston, MA. In this role, you will serve as a trusted first point of contact for employees and managers, delivering timely, high-quality support across HR programs and transactions. This is an excellent chance to contribute within a fast-paced, mission-driven organization in the healthcare industry, focused on exceptional employee experiences and continuous process improvement.
Position Overview for the HR Advisor:
- Serve as the primary point of contact for employees, managers, and HR by resolving HR-related inquiries accurately and efficiently via phone and email.
- Provide guidance on HR self-service tools and processes to improve user adoption and reduce transactional friction.
- Execute and support HR transactions across the employee lifecycle, including data changes and policy/process clarifications.
- Maintain employee records and documentation with strong attention to detail, accuracy, and confidentiality.
- Participate in process improvement initiatives by analyzing data, gathering user feedback, and partnering cross-functionally to enhance service delivery and operational efficiency.
Requirements for the HR Advisor:
- Experience supporting HR operations and responding to employee inquiries across benefits, policies, and HR programs with a customer-first mindset
- Hands-on experience with HRIS platforms such as PeopleSoft and Workday (healthcare experience preferred)
- Strong analytical and problem-solving skills to address routine to moderately complex issues using sound technical and cross-functional knowledge
- Excellent written and verbal communication skills, including the ability to demonstrate empathy in difficult interpersonal situations
- High attention to detail with the ability to process data quickly, multitask effectively, and maintain quality in all interactions and transactions
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

