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IDR is seeking a UX Researcher to join one of our top clients for an on-site opportunity in Richardson, TX. This role involves leading comprehensive user research initiatives within a complex hardware-software environment focused on consumer IoT, heavy equipment controls, and B2B portal networks. The position offers a chance to influence product design by advocating for user needs through data-driven strategies and cross-functional collaboration.
Position Overview for the UX Researcher:
- Lead mixed-method research projects across diverse technological ecosystems, including IoT and B2B platforms.
- Design and execute qualitative and quantitative research studies, including usability testing, surveys, and interviews.
- Collaborate with Product, Engineering, and UX teams to translate research findings into actionable product insights.
- Manage user recruitment, conduct contextual inquiries, and synthesize data into compelling stories.
- Work closely with cross-functional teams to improve accessible design practices and user experience.
Requirements for the UX Researcher:
- 3+ years of experience planning and executing qualitative and quantitative research, including usability testing, contextual inquiry, surveys, and interviews.
- 3+ years partnering with Product, UX Design, and Engineering teams to translate user insights into impactful product decisions.
- Strong understanding of studying diverse B2B and B2C user groups in complex ecosystems.
- Experience navigating smart device workflows and managing centralized research repositories.
- Excellent communication and collaboration skills within cross-disciplinary teams.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

