Hardware Operations Lead
Job ID: 502120 Posted 1 day ago
Buffalo, New York
Direct Hire
Network Engineering
$100,000-$150,000
Job Details
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IDR is seeking a Hardware Operations Lead to join one of our top clients for an opportunity in Buffalo, NY. This role involves overseeing the deployment, configuration, and maintenance of server and network hardware in a high-demand data center environment. The company specializes in large-scale data infrastructure, supporting critical operations around the clock.
Position Overview for the Hardware Operations Lead:
- Lead hardware installation, deployment, and configuration activities within the data center.
- Manage and troubleshoot server and network hardware to ensure high system reliability and performance.
- Handle escalations, support incident response, and coordinate with SMEs and partner teams.
- Maintain accurate asset records and support continuous improvement initiatives.
- Work rotating shifts and on-call to meet 24/7 SLAs, supporting both technicians and operational needs.
Requirements for the Hardware Operations Lead:
- You've deployed and supported server and network hardware in a live data center at scale.
- You troubleshoot server hardware deeply: POST, BIOS, PXE, IPMI, BMC, and component-level repair.
- You know network protocols (TCP/IP, Ethernet) and hardware (switches, routers, copper and fiber) well enough to diagnose physical-layer faults.
- You work fluently in Linux and resolve tickets efficiently against 24/7 SLAs.
- You'll take on-call and shift work, and you support and lift up the technicians below you.
$100,000-$150,000
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.