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IDR is seeking a Program Manager to join one of our top clients for a remote opportunity. This role involves leading large-scale IT infrastructure, networking, or datacenter projects, with a focus on managing cross-functional teams and ensuring successful project delivery. The position offers a dynamic environment within the IT and professional services industry, emphasizing leadership, client management, and operational excellence.
Position Overview for the Program Manager:
- Serve as the primary point of contact and escalation path for enterprise customers
- Manage delivery teams consisting of Project Managers, Engineers, and Coordinators
- Oversee project planning, staging, implementation, and project closure activities
- Coordinate resources across engineering, sales, and customer stakeholders
- Lead customer status meetings and executive communications
Requirements for the Program Manager:
- 5-10 years of experience managing teams in large-scale IT projects or similar industries
- Large Professional Services firm experience
- Proven experience in program management of IT infrastructure, networking, or datacenter projects
- Strong leadership skills in managing cross-functional teams including engineers and project managers
- Excellent stakeholder communication and escalation management abilities
- Demonstrated success in resource planning, forecasting, and operational process adherence
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com