Playtest Operations II
Job ID: 501628 Posted 1 day ago
Los Angeles, California
Contract
All Other
$42 - $54 / hour
Job Details
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IDR is seeking a Playtest Operations II to join one of our top clients for an opportunity in Los Angeles, CA. In this role, you’ll own end-to-end participant recruiting operations for playtests and qualitative research studies, partnering closely with researchers and operations stakeholders to deliver high-quality, on-time recruiting outcomes. This is a great fit for someone who enjoys building reliable processes in a fast-paced, consumer technology / gaming environment while maintaining strong standards around privacy, compliance, and participant experience.
Position Overview for the Playtest Operations II:
- Own end-to-end participant recruiting delivery for playtests and qualitative research, from intake alignment through scheduling, confirmations, and show-rate management
- Manage participant communications at scale with clear, consistent outreach and follow-ups
- Partner with researchers to support screener development, sampling approaches, and quota/criteria alignment
- Track recruiting health signals (e.g., no-shows, replacements, cycle time) and drive practical process improvements
- Coordinate with external vendors as needed to ensure execution quality and timeline adherence
Requirements for the Playtest Operations II:
- 3+ years of experience in research operations, user research, participant recruiting, or a closely related role
- Demonstrated ability to independently manage recruiting logistics across multiple concurrent studies
- Strong working knowledge of qualitative research recruiting practices (screening, quotas, participant quality controls)
- Experience managing scheduling, attendance tracking, and incentive workflows with high attention to detail
- Ability to operate with discretion and sound judgment when handling sensitive participant data and supporting privacy/compliance standards
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.