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IDR is seeking a Credit Collections Coordinator to join one of our top clients for an opportunity in California. This role is integral to managing a large portfolio of customer accounts, ensuring timely collections, and maintaining strong customer relationships within a dynamic and fast-paced environment. The company operates within the finance sector, focusing on credit and receivables management, without emphasizing compensation specifics.
Position Overview for the Credit Collections Coordinator:
- Manage a portfolio of customer accounts to ensure collection efforts are maximized and accounts are firmly reconciled
- Proactively contact customers on outstanding and past due balances, maintaining accurate notes on all collection efforts
- Resolve billing discrepancies, disputes, and adjustments by collaborating with billing and other relevant departments
- Build and maintain relationships with internal and external customers to support collection activities
- Participate in process improvement initiatives, reporting, and team training to enhance collection efficiency
Requirements for the Credit Collections Coordinator:
- Minimum 3 years collection experience (desired 10 years of experience)
- Experience with SAP or other ERP systems, preferably SAP but Oracle acceptable
- Strong proficiency in Excel, including pivot tables and VLOOKUPs
- Excellent communication, negotiation, organizational, and analytical skills
- BA Degree in Finance, Accounting, or relevant experience in lieu of a degree
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.