UX Research Specialist
Job ID: 501564 Posted 16 hours ago
Memphis, Tennessee
Contract
Development and Architecture
Job Details
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IDR is seeking a UX Research Specialist to join one of our top clients for a remote opportunity. This role focuses on conducting user experience research across digital touchpoints to optimize donor engagement and improve the overall user journey. The organization operates within the nonprofit or philanthropic sector, emphasizing data-driven insights to enhance digital interactions.
Position Overview for the UX Research Specialist:
- Conducts independent research to analyze and synthesize analytics, existing data, and donor insights across web, mobile, and event platforms.
- Collaborates with cross-functional teams including product, UX, experimentation, analytics, and business stakeholders.
- Explores innovative AI-enabled research methods, such as synthetic personas, to support early insight generation.
- Translates research findings into clear, actionable summaries and identifies opportunities to improve the digital donor journey.
- Supports the organization in reducing decision-making risks through focused research and analysis.
Requirements for the UX Research Specialist:
- 5+ years of experience in UX research, service design, journey mapping, or human-centered design research.
- Strong experience working across both quantitative and qualitative data sources.
- Ability to use product analytics and experience metrics to identify friction points and opportunities.
- Experience working across multi-touch digital journeys, ideally spanning web, app, and transactional flows.
- Strong synthesis, communication, and stakeholder management skills.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.