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IDR is seeking a Support Service Rep to join one of our top clients for an opportunity in Lebanon, NH. This role involves supporting healthcare billing operations within a fast-paced administrative environment, focusing on mail handling, claims processing, and data management. The company operates within the healthcare industry, emphasizing process efficiency and accuracy.
Position Overview for the Support Service Rep:
- Breaks down mail and rotates through mail handling responsibilities
- Receives claims from multiple sources and manages online files in lockbox
- Handles work cues and responds to various requests related to hospital billing and professional fees
- Requires previous office administrative experience and reliability in a fast-paced setting
- Utilizes computer skills including MS Word, Excel, and Outlook
Requirements for the Support Service Rep:
- Previous office admin experience preferred
- Strong interpersonal, verbal, and written communication skills
- Ability to work efficiently in a fast-paced environment
- Knowledge of healthcare terminology
- Data entry and 10-key by touch skills
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Onsite IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

