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IDR is seeking a Java Production Support Engineer to join one of our top clients for a remote opportunity. This role involves supporting a large-scale enterprise application within the retirement and wealth management domain, currently transitioning from development into production operations. The company is undergoing a major platform transformation from mainframe systems to AWS cloud, requiring strong technical support during this evolution.
Position Overview for the Java Production Support Engineer:
- Provide technical support for enterprise-level applications, ensuring system stability and performance.
- Analyze and resolve complex production incidents escalated from Tier 1 support.
- Perform root cause analysis across application code, data inconsistencies, system integrations, and business processes.
- Collaborate with product managers and business stakeholders to resolve data-related issues.
- Support ongoing system stability, performance improvements, and cloud migration efforts.
Requirements for the Java Production Support Engineer:
- 3+ years of hands-on Java development experience with active coding skills.
- Experience with Spring Boot framework.
- Ability to troubleshoot across full-stack application environments.
- Proven experience working in production support or high-availability environments.
- Strong analytical and problem-solving skills with the ability to quickly diagnose complex issues.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

