Voice Engineer
Job ID: 496710 Posted 23 hours ago
Augusta, Georgia
Contract to Hire
Network Engineering
Job Details
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IDR is seeking a Senior Voice Engineer to join one of our top clients for an opportunity in Augusta, Georgia. This role involves supporting and maintaining enterprise telecommunications infrastructure, focusing on voice systems, collaboration tools, and video conferencing solutions. The company operates within the technology and communications sector, providing critical support for large-scale enterprise environments.
Position Overview for the Senior Voice Engineer:
- Support, maintain, and assist with the implementation of the enterprise telecommunications infrastructure.
- Administer and support Cisco Unified Communications environments, including Cisco Call Manager (CUCM).
- Provide support for collaboration and telecom platforms including voice systems, voicemail, IVR, video conferencing, and web conferencing tools.
- Troubleshoot and resolve telecom incidents and service requests across voice and collaboration systems.
- Assist with design, deployment, and upgrades of telecom infrastructure and collaboration technologies.
Requirements for the Senior Voice Engineer:
- Bachelor’s degree or Associate’s degree in Telecommunications, Computer Science, Information Systems, or related field.
- 4+ years of experience supporting enterprise telecommunications infrastructure.
- Hands-on experience installing, configuring, programming, and maintaining telecom equipment.
- Strong experience with Cisco Call Manager (CUCM) administration and support.
- Experience supporting voice systems, video conferencing platforms, and collaboration technologies.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.