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IDR is seeking a Process Improvement Manager to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!Position Overview/Responsibilities for the Process Improvement Manager:
– Translate optimized processes into functional and non-functional specifications for a new modular or low-code technology solution.
– Work with product teams to ensure process requirements are reflected in the design and architecture of new tools.
– Conducting an end-to-end review of selected business processes across designated departments or functional areas.
– Engaging stakeholders to gather insights on process pain points, bottlenecks, and improvement opportunities.
– Documenting “As-Is” workflows and analyzing them using Lean and Six Sigma methodologies.
– Designing optimized “To-Be” workflows and transition plans.
– Providing data-driven recommendations to improve process efficiency, reduce waste, and enhance functionality.
– Establishing metrics to track improvements and ROI.
– Facilitating working sessions, process mapping workshops, and training as needed.
– Collaborating with IT and operations teams to align process improvement plans with system capabilities.
– Supporting the development of implementation roadmaps and change management strategies.
Required Skills for the Process Improvement Manager:
- Process Engineering & Optimization Leadership (8+ Years)
Extensive experience driving business process improvement, evaluating current-state operations, and leading large-scale transformation initiatives using operational metrics and workflow optimization. - Six Sigma Black Belt & Process Modeling Expertise
Certified Six Sigma Black Belt with strong proficiency in process modeling tools (e.g., Visio) and proven ability to design, document, and implement optimized future-state solutions. - Requirements Definition & Cross-Functional Facilitation
Skilled in specifying software system requirements, leading stakeholder workshops, and collaborating across cross-functional teams to deliver measurable process improvements.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
- Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
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IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com