Global Support Analyst – Chinese

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IDR is seeking a Global Support Analyst – Chinese to join one of our top clients for a remote opportunity. This role supports communication and program coordination within a global organization focused on philanthropic initiatives, leveraging language skills and cultural understanding to facilitate collaboration and program development.

Position Overview for the Global Support Analyst – Chinese:

• Organizes and supports all communications with assigned foundation partners, including scheduling calls and coordinating information for new programs
• Maintains accurate and up-to-date records within the team’s CRM system, including revenue details, account and contact information, and challenges
• Provides program support by developing and refining language for all programs to ensure clarity and organizational standards
• Supports foundation assessments and participates in workshops to aid partner development and program advancement
• Offers verbal and written translation services, including real-time translation during training sessions and workshops

Requirements for the Global Support Analyst – Chinese:

• Very strong communication and interpersonal skills, and public speaking skills
• Fluency in both oral and written standard Chinese is essential for the role
• Requires demonstrated skill in working within a complex environment at senior levels with strong capabilities in planning, organization, and management
• Requires occasional travel and work locations on an international basis on weekends and evenings when necessary (travel up to a few times a year)
• Ability to work collaboratively with internal and external partners

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote   IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

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