Incident Operations Analyst
Job ID: 488841 Posted 1 day ago
Houston, Texas
Contract
All Other
Job Details
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IDR is seeking a Continuous Improvement Analyst to join one of our top clients for an opportunity in Houston, TX. This role is within the energy sector, supporting operational efficiency and incident management processes remotely. The position provides an excellent opportunity to contribute to a dynamic organization focused on continuous improvement and operational excellence.
Position Overview for the Continuous Improvement Analyst:
- Provide critical operational and administrative support to the Incident Management function.
- Coordinate incident meetings, maintain documentation, and track action items across teams.
- Support communication throughout the incident lifecycle, ensuring timely updates.
- Identify opportunities for process improvements and preventive measures.
- Collaborate effectively with all organizational levels and across departments.
Requirements for the Continuous Improvement Analyst:
- A Bachelor’s degree in a Business Administration related area, or 3-5 years of related experience
- Proven ability to perform independent data analysis
- Strong organizational and documentation skills, including managing action items, owners, and timelines
- Excellent communication skills, both verbal and written, with experience in meeting summaries and incident updates
- Proficiency in MS Office software and AI; SAP knowledge and certifications are a plus
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row
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Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.