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IDR is seeking a Desktop Administrator to join one of our top clients in Gallatin, TN. This role is perfect for individuals passionate about providing exceptional technical support and eager to work in a dynamic, team-oriented environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Desktop Administrator:
- Provide daily technical support to corporate users, ensuring seamless operation of PC/Desktop workstations, laptops, and peripherals.
- Manage and maintain asset inventory, ensuring accurate documentation and process adherence.
- Utilize a ticketing system to track and resolve technical issues, prioritizing based on user needs.
- Administer cloud-based licenses and manage building access key cards for employees.
- Support video conferencing equipment and participate in Information Systems Staff Meetings.
Required Skills for Desktop Administrator:
- Minimum of two years of experience in a technical support role, with a strong understanding of Microsoft desktop applications and operating systems.
- Proficiency in managing PC/Desktop and LAN environments, with proven troubleshooting skills.
- Strong analytical and interpersonal skills, with the ability to manage multiple assignments concurrently.
- Excellent customer service and communication skills, with a positive attitude and initiative.
- Experience in a fast-paced environment with multiple users is preferred.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row
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IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com