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IDR is seeking a Payroll Systems Support Specialist to join one of our top clients in Louisville, KY. This role is pivotal in providing technical support and ensuring the seamless operation of payroll systems. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Payroll Systems Support Specialist:
• Deliver application support by diagnosing and resolving technical issues, documenting solutions, and providing training.
• Utilize the Service Desk system to log customer interactions, issues, and requests, ensuring timely follow-up and resolution.
• Assist users with application navigation and ensure adherence to service level agreements.
• Review and reconcile timekeeping data weekly, ensuring accuracy and approval before processing payroll.
• Input payroll information accurately and timely, including overtime, deductions, and exceptions, and prepare ADP payroll files.
Required Skills for Payroll Systems Support Specialist:
• Experience in payroll, office, or call center environments is advantageous
• Strong multitasking abilities and excellent communication skills.
• Beginner to mid-level proficiency in Microsoft Excel.
• Familiarity with timekeeping systems like Kronos or ADP is a plus.
• Ability to maintain strict confidentiality of data.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Onsite
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com