Technical Support Specialist

2 days ago

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IDR is seeking a Technical Support Specialist in Forsyth, GA to support technology initiatives. This role provides Tier 1–2 support for Google Workspace and Chrome OS devices, including deployment, configuration, policy enforcement, and troubleshooting via the Google Admin Console. This is a hybrid role with some on-site work and occasional travel between facilities.

Requirements for the Technical Support Specialist:

Hands-on experience managing Google Workspace through the Google Admin Console
Experience monitoring Google Workspace environments, tracking usage, storage, security, file sharing, sync activity, alerts, and compliance
Chromebook deployment and management experience, including extensions, EDU apps, content filters, sign-in restrictions, and updates
2+ years supporting Google Workspace / Chrome OS environments in a Tier 1–2 IT or systems administration role (education preferred)

What’s in it for you?

Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com