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IDR is seeking a IT Support Technician I to join one of our top clients for an opportunity in Englewood, CO. This role is ideal for individuals with a customer service mindset, high energy, and a passion for technical support within a corporate environment. The position involves providing desktop support and ensuring seamless audio-visual and network operations.
Position Overview for the IT Support Technician I:
- Provide basic desktop, printers, and peripherals support on-site to end users.
- Assist with conference room setup, audio-visual equipment, and troubleshooting.
- Deliver exceptional customer service ensuring high levels of customer satisfaction.
- Support and maintain hardware and software solutions as per organizational standards.
- Collaborate effectively with team members and share knowledge to enhance team performance.
Requirements for the IT Support Technician I:
- Associate’s Degree in a related field or relevant IT certifications (Microsoft, A+, Help Desk Institute, Dell, etc.).
- 1-2 or more years of relevant experience in desktop support.
- Basic knowledge of current IT standards related to computers, printers, network technology, drivers, and troubleshooting peripherals.
- Demonstrated customer/solution ownership and a drive for excellence.
- Excellent written and verbal communication skills with end users.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Onsite IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com