Application Support Analyst
Job ID: 478387 Posted 2 days ago
Louisville, Kentucky
Contract to Hire
3rd Party Applications
Job Details
To Apply for this Job Click Here
IDR is seeking an Application Support Analyst to join one of our top clients in a remote capacity. This role is perfect for individuals who excel in providing technical support and optimizing clinical applications, specifically Homecare Homebase (HCHB). If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!
Position Overview/Responsibilities for the Application Support Analyst:
Act as a subject matter expert for HCHB and related clinical applications, providing technical support and guidance.
Collaborate with clinical, operational, and technical teams to maintain system integrity and improve efficiency.
Troubleshoot and resolve technical issues, monitor for recurring problems, and implement system enhancements.
Conduct testing of new software updates and enhancements, ensuring stability and compliance with regulatory standards.
Develop and maintain training resources, FAQs, and troubleshooting guides to empower user self-sufficiency.
Required Skills for Application Support Analyst:
Minimum of 3 years of experience with HCHB at a support or implementation level.
Proven ability to work independently and manage complex technical issues.
Strong problem-solving skills and a proactive approach to identifying and implementing improvements.
Excellent communication skills for effective collaboration and user support.
Self-motivated with the ability to manage tasks without extensive oversight.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
To Apply for this Job Click Here
I want more jobs like this in my inbox.
Share This Job
Similar Jobs
Denver, Colorado
Contract
3rd Party Applications
70-100/hour
Atlanta, Georgia
Contract to Hire
3rd Party Applications
$45/hr - $55/hr
Grand Prairie, Texas
Contract to Hire
3rd Party Applications
Why Us?
IDR has been in business for over 25 years and offers access to hundreds of companies across the country to work for. For many of the contractors that work for us, there are some unique benefits to being a part of the IDR team. One specific benefit is that we believe our contractors are part of something bigger than yourself. We are an employee-owned company and in an ESOP (Employee Stock Ownership Plan), as the share price of our company grows, so does your equity in our company. Our contractors, as well as our internal employees, can participate in this plan after one year of service. In addition to joining our ESOP program, you will also receive weekly pay, 401k access, and access to three different benefit plans that cover 50% of the individual premiums along with access to unlimited behavioral health sessions with a licensed counselor.
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.