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IDR is seeking a Field Technician 2 to join one of our top clients for an opportunity in Smyrna, Tennessee. This role involves supporting the installation and maintenance of various communication and security systems within the industry, providing vital services to ensure customer satisfaction and system reliability.
Position Overview for the Field Technician 2:
- Act as a lead on site and direct, inspect, and audit technician’s work as needed
- Perform complete installation and service work on customer site, including installing, configuring, troubleshooting, and testing, based on schedule
- Proficient in five of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
- Provide regular updates (email responses and deliverables) to Project Management Team(s), Resource Center and Service Center in a timely manner, and act as a point of escalation for clients, providing resolutions whenever possible
- Assist in training of less experienced technicians in scopes of work and administrative tasks
Requirements for the Field Technician 2:
- Must have minimum of two years as a Technician I or equivalent experience
- Must have industry manufacturer certifications or equivalent structured cabling experience
- Diverse knowledge of some of the following: network cabling, CCTV, Fire Alarm, intrusion, access control, and networking
- Basic knowledge of Microsoft Suite (Outlook, Excel, Teams, Word, etc.)
- Maintain LIFT and OSHA30 Certifications
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com