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IDR is actively seeking a talented Collections Specialist I to join one of our top clients for an urgent need! This remote position supports a team-oriented environment, and fosters career growth opportunities. If this sounds like a fit for you, PLEASE APPLY TODAY!!
Essential Qualifications for the Collections Specialist:
- Proficiency in both verbal and written communication, along with strong customer service and negotiation abilities.
- Capacity to work independently and effectively manage time.
- Accurately documenting and recording customer or client information.
- Understanding of federal, state, and company policies, procedures, and regulations related to collections.
- Experience with computer applications, including Microsoft Word and other relevant collections software, is a plus.
Daily Responsibilities for the Collections Specialist:
- Process payments and record the amounts received to customer accounts.
- Identify and track overdue accounts.
- Communicate with customers via phone or in person to understand the reasons for overdue payments and to review the terms of sales, services, or credit agreements.
- Encourage customers to pay outstanding balances on credit accounts, address damage claims or non-payable checks, or return merchandise.
- Set up debt repayment plans or establish repayment schedules according to customers' financial circumstances.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more
- Long term opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 20+ Years of Proven Industry Experience in 4 major market
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com