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IDR is seeking a Remote Hands Technician to join one of our top clients for an opportunity in Phoenix, AZ. This role is within the data center and telecommunications industry, focusing on providing on-site and remote technical support to ensure smooth data center operations. The company environment emphasizes fast-paced, customer-focused service delivery with a focus on technical excellence.
Position Overview for the Remote Hands Technician:
- Provide on-site and remote technical support within data center operations
- Install, rack, and cable equipment with precision and efficiency
- Perform cross-connects and support various customer and internal service requests
- Ensure an exceptional customer experience through timely execution of tasks
- Collaborate with team members to maintain data center standards and safety protocols
Requirements for the Remote Hands Technician:
- 3+ years of experience in Telecommunications or Data Center related field
- Understanding of telecom structured cabling standards
- Understanding of network device deployment
- Understanding of Building Management Systems (BMS) and Branch Circuit Monitoring System (BCMS)
- Must Be Able to: Lift and handle up to 50 pounds, bend, stoop, and stretch as required, climb ladders (up to 16 feet) to reach plenum spaces
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com