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IDR is seeking a dynamic and customer-focused IT Support Technician II to join one of our top clients in Englewood, CO. This role is perfect for a tech-savvy professional with a knack for problem-solving and a passion for providing excellent customer service. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the IT Support Technician II:
– Provide standard desktop support, ensuring high energy and customer engagement
– Set up and manage conference rooms, including audio-visual equipment
– Deliver excellent customer service, demonstrating a customer care philosophy that ensures high satisfaction
– Understand user and business needs and translate them into technical solutions
– Maintain knowledge of current IT technical standards related to computers, printers, network technology, drivers, software troubleshooting, and other related peripherals
– This is a 1-year contract position
– An Associate's Degree in a related field of study with 2 or more years of relevant experience is required. Relevant experience in lieu of degree may be considered.
Required Skills for IT Support Technician II:
– Proven experience in Desktop Support
– Experience in a Government or DoD space is a plus
– Proficiency in Network troubleshooting, AV, and Conference room Setup
– Excellent written and verbal communication skills with end users
– Demonstrated ability to work in a team, sharing knowledge and contributing to a positive team environment
What’s in it for you?
– Competitive compensation package
– Full Benefits; Medical, Vision, Dental, and more!
– Opportunity to get in with an industry-leading organization
– Close-knit and team-oriented culture
Why IDR?
– 25+ Years of Proven Industry Experience in 4 major markets
– Employee Stock Ownership Program
– Medical, Dental, Vision, and Life Insurance
– ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Compensation Details: $32.41/hr W2
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com